- Prescription included
- Genuine medication
- All-inclusive service - No hidden fees
- Free next-day delivery
About Us
At euroClinix, our mission is to make healthcare accessible from all homes around Europe. We provide a holistic online doctor and pharmacy service including consultation, prescription, expert customer care and next day delivery to your preferred address. Launching back in 2005 as the first online consultation service in Europe, we have treated over 1 million customers to date. We deliver to all major European countries and are constantly looking for ways of entering new markets. As part of the Hexpress Healthcare group, we adhere to the highest standards in quality of care and patient safety. We are regulated by the CQC and MHRA with our head offices and pharmacy based in south London. At euroClinix, we aim to provide an accessible and pleasant online experience. We rely on our customers' feedback to continue to improve our service. If you would like to share your feedback with us or have any questions, please contact us via livechat, email or phone. Our customer service team is available from Monday to Friday 08:00-17:00. euroClinix Hexpress Healthcare LTD
Who we are
Head office
106 Lower Addiscombe Road
Croydon CR0 6AD
United KingdomPharmacy
106 Lower Addiscombe Road
Croydon CR0 6AD
United Kingdom
Service registered with CQC and Recruited our own inhouse medical team
2018
Launched into the Latin American Market
2017
MHRA registration
2015
First mobile app launch
2013
Next day delivery across Europe
2008
Started operation in major EU languages
2006
Launched euroClinix as the first online consultation service in Europe
2005
Qualified healthcare professionals
Your health and wellbeing is our top priority and we have taken extensive measures to ensure that we can deliver outstanding healthcare to all our patients. Our medical team consists of fully licensed UK and EU doctors, pharmacists as well as experienced medical advisors who are registered with the General Medical Council (GMC), General Pharmaceutical Council (GPhC), and other relevant health authorities respectively. All medical staff are monitored by the Care Quality Commission (CQC) and combine years of experience with expertise in a vast range of medical specialities.
- Dr. Anup Jethwa
- Clinical Lead
- GMC Reg: 7138282
- Dr. Caroline Fontana
- Lead Prescribing Doctor
- GMC Reg: 7526266
- Dr. Allyson Betts
- Clinical Auditor
- GMC Reg: 3003549
- Dr. Anand Abbot
- Independent Medical Advisor
- GMC Reg: 4307024
What we do
We provide a fully regulated online consultation and prescription service for a wide range of treatments. Simply complete your online consultation with one of our doctors, who will then assess your details and prescribe the suitable medication. Your prescribed treatment is normally delivered to an address of your choice within 24 hours thanks to our discreet express service.
With the advantage of having doctors in-house, we are able to provide a safe and efficient service. The medical team consists of registered UK doctors from a variety of clinical backgrounds. Our highly skilled customer service team provides support from consultation to potential after care in most European languages. All medication is dispensed either directly through our London-based pharmacy or via one of our European partner pharmacies.
Our priorities
Safety
Patient health & safety is at the heart of our values and will always be our highest priority. We work closely with official regulators to provide safe care.
Accessibility
We want to make healthcare widely accessible through digital solutions offering reliable medical services from anywhere in the world.
Communication
With a team of multilingual customer service experts and trained healthcare professionals in-house, we provide ongoing support and transparency.
How we are regulated
We strictly adhere to guidelines set out by the Medicines and Healthcare products Regulatory Agency as well as the independent Care Quality Commission. This means our patients' details are protected at all times. All personal and medical information can be accessed directly through the member's area whenever required.
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We are officially authorised by the MHRA to sell medication online, which is verified through the EU common logo.
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The CQC is England's independent regulator for health and social care. In their 2018 inspection they rated us as safe, effective, caring, responsive and well-led.
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We are registered with the Information Commissioner's Office and adhere to data security and privacy guidelines including all rules set out in the General Data Protection Regulation (GDPR).
PCI data security
Our website is PCI security approved to protect your data. The PCI Security Standards Council regulates payment card industry standards. Their seal classifies the euroClinix website as safe to use for cardholders across the globe.
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